SILVA, T.; NASCIMENTO, M. G.; VALENÇA, G.; LIRA, B.; FRAGA, G.; MIRANDA, L.; OLIVIA, M.; PEIXOTO, S.; ANDRADE, E. Mapping and Improvement of Processes in the Public Sector: An Experience Report at the Public Ministry of Accounts of Pernambuco. iSys - Brazilian Journal of Information Systems, [S. l.], v. 17, n. 1, p. 2:1 – 2: 25, 2024. DOI: 10.5753/isys.2024.4017. Disponível em: https://journals-sol.sbc.org.br/index.php/isys/article/view/4017. Acesso em: 20 dec. 2024.