FERREIRA DE FIGUEIREDO, A. C.; DA SILVA FARIA, A.; ARRUDA PONTE, D.; BAPTISTA DOS SANTOS FRANÇA, J. Implementing Process Offices: A Literature Mapping to Discovering Good Practices. iSys - Brazilian Journal of Information Systems, [S. l.], v. 18, n. 1, p. 8:1 – 8:25, 2025. DOI: 10.5753/isys.2025.5605. Disponível em: https://journals-sol.sbc.org.br/index.php/isys/article/view/5605. Acesso em: 6 dec. 2025.