SCATOLIN, M. F.; PEDRINI, H. STELLAR: A Structured, Trustworthy, and Explainable LLM-Led Architecture for Reliable Customer Support. Journal of the Brazilian Computer Society, [S. l.], v. 32, n. 1, p. 128–144, 2026. DOI: 10.5753/jbcs.2026.6044. Disponível em: https://journals-sol.sbc.org.br/index.php/jbcs/article/view/6044. Acesso em: 13 mar. 2026.