RABBI , G.; VITERBO, J.; KAKIZAKI, G.; CORDEIRO JUNIOR, Z.; O. PRATES, R.; C. S. REIS, J.; ANDRÉ GONÇALVES, M. Detecting and Analysing Duplicate Consumer Complaints and Collective Demands Across Multiple Platforms. Journal of Information and Data Management, [S. l.], v. 17, n. 1, p. 67–81, 2026. DOI: 10.5753/jidm.2026.5959. Disponível em: https://journals-sol.sbc.org.br/index.php/jidm/article/view/5959. Acesso em: 13 mar. 2026.