Amora PRP, Teixeira EM, Lima MIV, Amaral GM, Cardozo JRA, Machado JC. An Analysis of Machine Learning Techniques to Prioritize Customer Service Through Social Networks. JIDM [Internet]. 2018Oct.1 [cited 2024Oct.5];9(2):135. Available from: https://journals-sol.sbc.org.br/index.php/jidm/article/view/2049