VALÉRIO, F. A. M.; GUIMARÃES, T. G.; PRATES, R. O.; CANDELLO, H. Chatbots Explain Themselves: Designers’ Strategies for Conveying Chatbot Features to Users. Journal on Interactive Systems, Porto Alegre, RS, v. 9, n. 3, 2018. DOI: 10.5753/jis.2018.710. Disponível em: https://journals-sol.sbc.org.br/index.php/jis/article/view/710. Acesso em: 23 jul. 2024.