Pinheiro, Eduardo G, Larissa A. Lopes, Tayana U. Conte, and Luciana A M Zaina. 2019. “On the Contributions of Non-Technical Stakeholders to Describing UX Requirements by Applying Proto-Persona”. Journal of Software Engineering Research and Development 7 (December):8:1 - 8:19. https://doi.org/10.5753/jserd.2019.155.