Challenges and Solutions for Organizational Change in the Software Industry: A Tertiary Study
DOI:
https://doi.org/10.5753/jserd.2025.6116Keywords:
Organizational Change, Episodic Change, Innovation in Software IndustryAbstract
Organizational Change (OC) in the software industry is essential for maintaining competitiveness in dynamic environments. However, OC initiatives often face inefficiencies due to the lack of structured methodologies and reliance on ad hoc practices. This tertiary study analyzes 17 secondary studies related to the OC theme and its instances affecting key organizational pillars, such as technology, processes, and people. The results reveal limited adoption of OC models in software organizations. In response, it synthesizes 41 OC models, 14 critical success factors, and 6 key characteristics, offering a synthesized overview of structured OC frameworks and their relevance to the software industry context, supporting future adaptation efforts by practitioners.
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Copyright (c) 2025 Rayfran Rocha Lima, Ana Carolina Oran, Leonardo Marques, César França

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