Strategic Alignment of Branches in a Private Educational Network: An Analysis Using Business Process Modeling (BPMN) and Key Performance Indicators (KPIs)
DOI:
https://doi.org/10.5753/isys.2025.5360Keywords:
Business Process Modeling (BPMN), Key Performance Indicators (KPIs), Optimization of educational systems, Analysis of structured dataAbstract
This article presents a study on the alignment of branches in a private education network with the foundational project. Using a BPMN and KPI-based approach, data were collected on student retention, graduation rates, average grades, and parent satisfaction. The results revealed a positive correlation between higher KPI scores and stronger alignment with the foundational project. The findings emphasize the importance of KPIs in monitoring and improving branch alignment. Strategies such as sharing best practices and providing ongoing training can enhance alignment across all units. This study contributes to understanding branch alignment in a private education network and underscores the value of KPIs and the BPMN approach.
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