Ontologia para Configuração Semi-Automática de Redes de Valor
DOI:
https://doi.org/10.5753/isys.2020.535Keywords:
Design Science, Enterprise Ontology, Modelagem de Redes de ValorAbstract
Este artigo descreve uma ontologia para otimizar a modelagem de redes de valor. Este tipo de modelagem ainda depende consideravelmente do conhecimento tácito do analista de negócios, o qual pode ser representado em linguagem de máquina para facilitar a gestão do conhecimento em uma empresa ágil. A ontologia proposta é baseada em conceitos de Teoria de Agência Múltipla, Enterprise Ontology, Modelagem de Redes de Valor e Teoria dos Atos de Fala, permitindo a configuração semiautomática de modelos de redes de valor. A utilidade da ontologia é avaliada com três cenários de estudo de casos reais. A análise dos casos foi baseada em um protocolo de estudo de caso observacional adaptado de Design Science.
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Referências
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Dyer, S., Martin, J. and Zulauf, J. (1995) “Motion Capture White Paper”, ftp://ftp.sgi.com/sgi/A%7CW/jam/mocap/MoCapWP_v2.0.html, December.
Dietz, J. L. (2006) Enterprise ontology: theory and methodology, Springer Science & Business Media.
da Silva Reis, J., de Alencar Silva, P., Bukhsh, F. A. and de Castro, A. F. (2018) “Configuring value networks based on subjective business values”, in: International Workshop on Value Modeling and Business Ontologies, Springer, 2018.
de Alencar Silva, P., Bukhsh, F. A., da Silva Reis, J., & de Castro, A. F. (2017). “Agency monitoring patterns for value networks”, In International Conference on the Economics of Grids, Clouds, Systems, and Services (pp. 81-93). Springer, Cham.
de Alencar Silva, P. and Weigand, H. (2011) “Enterprise monitoring ontology”, in: M. Jeusfeld, L. Delcambre, T.-W. Ling (Eds.), Conceptual Modeling – ER 2011, Springer Berlin Heidelberg, Berlin, Heidelberg, 2011, pp. 132–146.
de Alencar Silva, P., (2013) Value activity monitoring, Tech. Rep. PhD Thesis, Tilburg University.
European commission: Country fiches for electricity smart metering (accompanying the document), report from the commission, benchmarking smart metering deployment in the eu-27 with a focus on elec-tricity. swd (2014) 188 final, Brussels, 17 june.
Eisenhardt, K. M. (1989) “Agency theory: An assessment and review, Academy of management review” 14 (1) 57–74.
Ferraiolo, D. F. Sandhu, R. Gavrila, S. Kuhn, D. R. Chandramouli, R. (2001) “Proposed nist standard for role-based access control”, ACM Transactions on Information and System Security (TISSEC) 4 (3) 224–274.
Gómez-Pérez, A. (2004) “Ontology Evaluation”, Springer Berlin Heidelberg, Berlin, Heidelberg, 2004, pp. 251–273. doi:10.1007/978-3-540-24750-0_13. URL https://doi.org/10.1007/978-3-540-24750-0_13
Gomez-Perez, A. Fernández-López, M. and Corcho, O. (2006) “Ontological Engineering: with examples from the areas of Knowledge Management, e-Commerce and the Semantic Web”. [S.l.]: Springer Science & Business Media.
Gomez-Perez, A. and Lozano-Tello, A. (2005) “Applying the ontometric method to measure the suitability of ontologies”. In: Business Systems Analysis with Ontologies. [S.l.]: IGI Global. p. 249–269.
Gordijn, J. and Akkermans, J. (2014) “Value webs, understanding e-business innovation, self-published.
Gordijn, J. P. Leenheer, D. Razo-Zapata, I. (2011) “Generating service value webs by hierarchical configuration: A case in intellectual property rights clearing”, in: 2011 44th Hawaii International Conference on System Sciences, 2011, pp. 1–10. doi:10.1109/HICSS.2011.212.
Gordijn, J., and Akkermans, H. (2007) “Business models for distributed generation in a liberalized market environment”, Electric Power Systems Research 77 (9) 1178–1188.
Gordijn, J. and Akkermans, J. (2003) “Value-based requirements engineering: exploring innovative e-commerce ideas”, Requirements engineering 8 (2) 114–134.
Gordijn, J. (2002) “Value-based Requirements Engineering: Exploring Innovative e-commerce Ideas”, PhD Thesis, University Amsterdam.
Gruber, T. R. and Olsen, G. R. (1994) “An ontology for engineering mathematics., KR 94 (1994) 258–269.
Grüninger, M. and Fox, M. S. (1995) “Methodology for the design and evaluation of ontologies”. In: Proceedings of IJCAI 1995, Workshop on Basic Ontological Issues in Knowledge Sharing.
Hobbs, J. R. and Pan, F. (2006) “Time ontology in owl”, W3C working draft 27 133.
Horridge, M. Drummond, N. Goodwin, J. Rector, A. Stevens, R. Wang, H. (2006) “The manchester owl syntax”, in: OWLED 2006 Second Workshop on OWL. Experiences and Directions, Athens, GA, USA.
Horrocks, I., Patel-Schneider, P. F., Boley, H., Tabet, S., Grosof, B., Dean, M. (2004) “Swrl: A semantic web rule language combining owl and ruleml”, W3C Member submission 21 (2004) 79.
Hruby, P. (2006) “Model-driven design using business patterns”. [S.l.]: Springer Science & Business Media.
Kartseva, V. Designing controls for network organizations. [S.l.]: Rozenberg Publishers, 2008.
Lapierre, J. (2000) “Customer-perceived value in industrial contexts”, Journal of business & industrial marketing 15 (2/3) (2000) 122–145.
Lozano-Tello, A. and Gómez-Pérez, A. (2004) “Ontometric: A method to choose the appropriate ontology”. Journal of database management, IDEA GROUP PUBLISHING, v. 2, n. 15, p. 1–18.
Mccarthy, W. E. (1982) “The rea accounting model: A generalized framework for accounting systems in a shared data environment”. Accounting Review, JSTOR, p. 554–578.
Morais, E. A. M.; Ambrósio, A. P. L. (2007) “Ontologias: conceitos, usos, tipos, metodologias, ferramentas e linguagens.” Relatório Técnico–RT-INF-001/07.
Musen, M. A. (2015) “The protégé project: a look back and a look forward”. AI matters, ACM, v. 1, n. 4, p. 4–12.
Normann, R. and Ramirez, R. (1993) “From value chain to value constellation: Designing interactive strategy.”, Harvard business review 71 (4) 65–77.
Noy, N. F. and Mcguinness, D. L. (2001) “Ontology development 101: A guide to creating your first ontology”. [S.l.]: Stanford knowledge systems laboratory technical report KSL-01-05 and Stanford medical informatics technical report SMI-2001-0880, Stanford, CA.
O’Sullivan, J. J. (2006) “Towards a precise understanding of service properties”, Ph.D. thesis, Queensland University of Technology (2006).
Parasuraman, A., Zeithaml, V. A. and Berry, L. L. (1988) “Servqual: A multiple-item scale for measuring consumer perceived”, Journal of retailing 64 (1) 12.
Steedman, I. (1975) “Positive profits with negative surplus value”, The Economic Journal 85 (337) (1975) 114–123.
Sure, Y. Staab, S. Studer, R. (2009) “Ontology engineering methodology”, in: Handbook on ontologies, Springer, pp. 135–152.
Searle, J. R. (1969). “Speech acts: An essay in the philosophy of language”, Vol. 626, Cambridge university press.
Searle, J. R., Vanderveken, D. (1985) “Foundations of illocutionary logic”, CUP Archive.
Sommerville, I. (2011) “Engenharia de Software”. [S.l.]: Pearson; 9 edition.
Union, E. (2009) “Directive 2009/72/ec of the european parliament and of the council of 13 july 2009 concerning common rules for the internal market in electricity and repealing directive 2003/54/ec, Off. J. Eur. Union L 211 55–93.
Suárez-Figueroa, M. C. Gómez-Pérez, A. and Villazón-Terrazas, B. “How to write and use the ontology requirements specification document”. In: Meersman, R.; Dillon, T.; Herrero, P. (Ed.). On the Move to Meaningful Internet Systems: OTM 2009. Berlin, Heidelberg: Springer Berlin Heidelberg, 2009. p. 966–982. ISBN 978-3-642-05151-7.
Vargo, S. L. and Akaka, M. A. (2009) “Service-dominant logic as a foundation for servisse science: clarifications”, Service Science 1 (1) (2009) 32–41.
Vrandečić, D. (2009) “Ontology Evaluation”, Springer Berlin Heidelberg, Berlin, Heidelberg, pp. 293–313. doi:10.1007/978-3-540-92673-3_13. URL https://doi.org/10.1007/978-3-540-92673-3_13
Weigand, H., Johannesson, P., Andersson, B., Bergholtz, M., Edirisuriya, A., Ilayperuma, T. (2007) “Strategic analysis using value modeling–the c3-value approach”, in: System Sciences, 2007. HICSS 2007. 40th Annual Hawaii Inter-national Conference on, IEEE, pp. 175c–175c.
Wieringa, R. J. (2014a). “Design Science Methodology for Information Systems and Software Engineering”, Springer, Heidelberg.
Wieringa, R. J. (2014b) “Observational case studies”, in: Design Science Methodology for Information Systems and Software Engineering, Springer, 2014, pp. 225–245.
Zeithaml, V. A. (1988) “Consumer perceptions of price, quality, and value: a means-end model and synthesis of evidence, The Journal of marketing 2–22.
Boulic, R. and Renault, O. (1991) “3D Hierarchies for Animation”, In: New Trends in Animation and Visualization, Edited by Nadia Magnenat-Thalmann and Daniel Thalmann, John Wiley & Sons ltd., England.
Bukhsh, F. A. and Weigand, H. (2011) “Evaluating the application of service-oriented auditing in the B2G domain: A case study”, in: Perspectives in Business Informatics Research - 10th International Conference, BIR 2011, Riga, Latvia, October 6-8, 2011. Proceedings, pp. 281–295. doi:10.1007/978-3-642-24511-4_22. URL https://doi.org/10.1007/978-3-642-24511-4_22.
Cameron, K. (1980) “Critical questions in assessing organizational effectiveness, Organizational dynamics” 9 (2) 66–80.
Dyer, S., Martin, J. and Zulauf, J. (1995) “Motion Capture White Paper”, ftp://ftp.sgi.com/sgi/A%7CW/jam/mocap/MoCapWP_v2.0.html, December.
Dietz, J. L. (2006) Enterprise ontology: theory and methodology, Springer Science & Business Media.
da Silva Reis, J., de Alencar Silva, P., Bukhsh, F. A. and de Castro, A. F. (2018) “Configuring value networks based on subjective business values”, in: International Workshop on Value Modeling and Business Ontologies, Springer, 2018.
de Alencar Silva, P., Bukhsh, F. A., da Silva Reis, J., & de Castro, A. F. (2017). “Agency monitoring patterns for value networks”, In International Conference on the Economics of Grids, Clouds, Systems, and Services (pp. 81-93). Springer, Cham.
de Alencar Silva, P. and Weigand, H. (2011) “Enterprise monitoring ontology”, in: M. Jeusfeld, L. Delcambre, T.-W. Ling (Eds.), Conceptual Modeling – ER 2011, Springer Berlin Heidelberg, Berlin, Heidelberg, 2011, pp. 132–146.
de Alencar Silva, P., (2013) Value activity monitoring, Tech. Rep. PhD Thesis, Tilburg University.
European commission: Country fiches for electricity smart metering (accompanying the document), report from the commission, benchmarking smart metering deployment in the eu-27 with a focus on elec-tricity. swd (2014) 188 final, Brussels, 17 june.
Eisenhardt, K. M. (1989) “Agency theory: An assessment and review, Academy of management review” 14 (1) 57–74.
Ferraiolo, D. F. Sandhu, R. Gavrila, S. Kuhn, D. R. Chandramouli, R. (2001) “Proposed nist standard for role-based access control”, ACM Transactions on Information and System Security (TISSEC) 4 (3) 224–274.
Gómez-Pérez, A. (2004) “Ontology Evaluation”, Springer Berlin Heidelberg, Berlin, Heidelberg, 2004, pp. 251–273. doi:10.1007/978-3-540-24750-0_13. URL https://doi.org/10.1007/978-3-540-24750-0_13
Gomez-Perez, A. Fernández-López, M. and Corcho, O. (2006) “Ontological Engineering: with examples from the areas of Knowledge Management, e-Commerce and the Semantic Web”. [S.l.]: Springer Science & Business Media.
Gomez-Perez, A. and Lozano-Tello, A. (2005) “Applying the ontometric method to measure the suitability of ontologies”. In: Business Systems Analysis with Ontologies. [S.l.]: IGI Global. p. 249–269.
Gordijn, J. and Akkermans, J. (2014) “Value webs, understanding e-business innovation, self-published.
Gordijn, J. P. Leenheer, D. Razo-Zapata, I. (2011) “Generating service value webs by hierarchical configuration: A case in intellectual property rights clearing”, in: 2011 44th Hawaii International Conference on System Sciences, 2011, pp. 1–10. doi:10.1109/HICSS.2011.212.
Gordijn, J., and Akkermans, H. (2007) “Business models for distributed generation in a liberalized market environment”, Electric Power Systems Research 77 (9) 1178–1188.
Gordijn, J. and Akkermans, J. (2003) “Value-based requirements engineering: exploring innovative e-commerce ideas”, Requirements engineering 8 (2) 114–134.
Gordijn, J. (2002) “Value-based Requirements Engineering: Exploring Innovative e-commerce Ideas”, PhD Thesis, University Amsterdam.
Gruber, T. R. and Olsen, G. R. (1994) “An ontology for engineering mathematics., KR 94 (1994) 258–269.
Grüninger, M. and Fox, M. S. (1995) “Methodology for the design and evaluation of ontologies”. In: Proceedings of IJCAI 1995, Workshop on Basic Ontological Issues in Knowledge Sharing.
Hobbs, J. R. and Pan, F. (2006) “Time ontology in owl”, W3C working draft 27 133.
Horridge, M. Drummond, N. Goodwin, J. Rector, A. Stevens, R. Wang, H. (2006) “The manchester owl syntax”, in: OWLED 2006 Second Workshop on OWL. Experiences and Directions, Athens, GA, USA.
Horrocks, I., Patel-Schneider, P. F., Boley, H., Tabet, S., Grosof, B., Dean, M. (2004) “Swrl: A semantic web rule language combining owl and ruleml”, W3C Member submission 21 (2004) 79.
Hruby, P. (2006) “Model-driven design using business patterns”. [S.l.]: Springer Science & Business Media.
Kartseva, V. Designing controls for network organizations. [S.l.]: Rozenberg Publishers, 2008.
Lapierre, J. (2000) “Customer-perceived value in industrial contexts”, Journal of business & industrial marketing 15 (2/3) (2000) 122–145.
Lozano-Tello, A. and Gómez-Pérez, A. (2004) “Ontometric: A method to choose the appropriate ontology”. Journal of database management, IDEA GROUP PUBLISHING, v. 2, n. 15, p. 1–18.
Mccarthy, W. E. (1982) “The rea accounting model: A generalized framework for accounting systems in a shared data environment”. Accounting Review, JSTOR, p. 554–578.
Morais, E. A. M.; Ambrósio, A. P. L. (2007) “Ontologias: conceitos, usos, tipos, metodologias, ferramentas e linguagens.” Relatório Técnico–RT-INF-001/07.
Musen, M. A. (2015) “The protégé project: a look back and a look forward”. AI matters, ACM, v. 1, n. 4, p. 4–12.
Normann, R. and Ramirez, R. (1993) “From value chain to value constellation: Designing interactive strategy.”, Harvard business review 71 (4) 65–77.
Noy, N. F. and Mcguinness, D. L. (2001) “Ontology development 101: A guide to creating your first ontology”. [S.l.]: Stanford knowledge systems laboratory technical report KSL-01-05 and Stanford medical informatics technical report SMI-2001-0880, Stanford, CA.
O’Sullivan, J. J. (2006) “Towards a precise understanding of service properties”, Ph.D. thesis, Queensland University of Technology (2006).
Parasuraman, A., Zeithaml, V. A. and Berry, L. L. (1988) “Servqual: A multiple-item scale for measuring consumer perceived”, Journal of retailing 64 (1) 12.
Steedman, I. (1975) “Positive profits with negative surplus value”, The Economic Journal 85 (337) (1975) 114–123.
Sure, Y. Staab, S. Studer, R. (2009) “Ontology engineering methodology”, in: Handbook on ontologies, Springer, pp. 135–152.
Searle, J. R. (1969). “Speech acts: An essay in the philosophy of language”, Vol. 626, Cambridge university press.
Searle, J. R., Vanderveken, D. (1985) “Foundations of illocutionary logic”, CUP Archive.
Sommerville, I. (2011) “Engenharia de Software”. [S.l.]: Pearson; 9 edition.
Union, E. (2009) “Directive 2009/72/ec of the european parliament and of the council of 13 july 2009 concerning common rules for the internal market in electricity and repealing directive 2003/54/ec, Off. J. Eur. Union L 211 55–93.
Suárez-Figueroa, M. C. Gómez-Pérez, A. and Villazón-Terrazas, B. “How to write and use the ontology requirements specification document”. In: Meersman, R.; Dillon, T.; Herrero, P. (Ed.). On the Move to Meaningful Internet Systems: OTM 2009. Berlin, Heidelberg: Springer Berlin Heidelberg, 2009. p. 966–982. ISBN 978-3-642-05151-7.
Vargo, S. L. and Akaka, M. A. (2009) “Service-dominant logic as a foundation for servisse science: clarifications”, Service Science 1 (1) (2009) 32–41.
Vrandečić, D. (2009) “Ontology Evaluation”, Springer Berlin Heidelberg, Berlin, Heidelberg, pp. 293–313. doi:10.1007/978-3-540-92673-3_13. URL https://doi.org/10.1007/978-3-540-92673-3_13
Weigand, H., Johannesson, P., Andersson, B., Bergholtz, M., Edirisuriya, A., Ilayperuma, T. (2007) “Strategic analysis using value modeling–the c3-value approach”, in: System Sciences, 2007. HICSS 2007. 40th Annual Hawaii Inter-national Conference on, IEEE, pp. 175c–175c.
Wieringa, R. J. (2014a). “Design Science Methodology for Information Systems and Software Engineering”, Springer, Heidelberg.
Wieringa, R. J. (2014b) “Observational case studies”, in: Design Science Methodology for Information Systems and Software Engineering, Springer, 2014, pp. 225–245.
Zeithaml, V. A. (1988) “Consumer perceptions of price, quality, and value: a means-end model and synthesis of evidence, The Journal of marketing 2–22.
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Published
2020-01-06
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Reis, J. da S., Silva, P. de A., & de Castro, A. F. (2020). Ontologia para Configuração Semi-Automática de Redes de Valor. ISys - Revista Brasileira De Sistemas De Informação, 13(1), 77–113. https://doi.org/10.5753/isys.2020.535
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