Quais as Melhores Maneiras de Apresentar as Recomendações para os Usuários? Um Mapeamento Sistemático da Literatura

Authors

  • Caroline Sala de Borba Universidade do Estado de Santa Catarina (UDESC)
  • Isabela Gasparini Universidade do Estado de Santa Catarina (UDESC)

DOI:

https://doi.org/10.5753/isys.2019.780

Keywords:

Sistema de Recomendação, Visualização, Experiência do usuário, Interação Humano-Computador

Abstract

Os sistemas de recomendação utilizam de informações do usuário para gerar um conjunto de itens personalizados como sugestão e são aplicados em contextos onde existe sobrecarga de conteúdo disponível ao usuário. A maneira como a visualização dessas recomendações é realizada passou a ser foco de estudos recentes conforme a necessidade de melhorar a experiência do usuário com os sistemas de recomendação. Este trabalho apresenta um mapeamento sistemático da literatura visando identificar as melhores maneiras de apresentar as recomendações para os usuários. Um total de 434 artigos foram identificados, dos quais 27 foram selecionados para análise. Os resultados apontam uma tendência para as interfaces autoexplicativas e interativas.

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Published

2020-04-24

Como Citar

de Borba, C. S., & Gasparini, I. (2020). Quais as Melhores Maneiras de Apresentar as Recomendações para os Usuários? Um Mapeamento Sistemático da Literatura. ISys - Revista Brasileira De Sistemas De Informação, 12(4), 36–63. https://doi.org/10.5753/isys.2019.780

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