A Framework Used for Analysis of User Experience in Games
DOI:
https://doi.org/10.5753/jis.2020.759Keywords:
User Experience, Games, Games User Research, Conceptual Framework, EvaluationAbstract
The gaming industry has grown considerably in the last decades, designing experiences and interactive platforms through games, a popular culture entertainment medium. With the advancement of technologies and user experience design methods, a challenge is faced for the constant improvement of game characteristics aiming to improve pleasurability and immersion perceived by its users. To face this challenge, we designed a conceptual framework named GLIMPSE based on constructs used to evaluate user experiences with games. Its applicability was tested through a questionnaire that collected 241 valid responses from users of gaming forums and communities. An analysis was drawn to identify correlations between the data collected from the questionnaire, and its results revealed significant statistical data highlighting age and gender-wise differences from participants’ opinions.
Downloads
Download data is not yet available.
References
AlSulaiman, S., & Horn, M. S. (2015). Peter the Fashionista? Proceedings of the 2015 Annual Symposium on Computer-Human Interaction in Play - CHI PLAY ’15, 185–195. https://doi.org/10.1145/2793107.2793127
Bernhaupt R. (2010) User Experience Evaluation in Entertainment. In: Bernhaupt R. (eds) Evaluating User Experience in Games. Human-Computer Interaction Series. Springer, London. https://doi.org/10.1007/978-1-84882-963-3_1
Bennett B. (2018) Gaming representation: race, gender, and sexuality in video games, Feminist Media Studies, 18:5, 959 - 961, https://doi.org/10.1080/14680777.2018.1498144
Calvillo-Gámez E., Cairns P., Cox A. (2015) Assessing the Core Elements of the Gaming Experience. In: Bernhaupt R. (eds) Game User Experience Evaluation. Human–Computer Interaction Series. Springer, Cham. https://doi.org/10.1007/978-3-319-15985-0_3
Cohen M., Newton Fernando O.N. (2009) Awareware: Narrowcasting Attributes for Selective Attention, Privacy, and Multipresence. In: Markopoulos P., De Ruyter B., Mackay W. (eds) Awareness Systems. Human-Computer Interaction Series. Springer, London. https://doi.org/10.1007/978-1-84882-477-5_11
Csikszentmihalyi, M., & Csikzentmihaly, M. (1990). Flow: The psychology of optimal experience (Vol. 1990). New York: Harper & Row.
Denson, T. F., Dixson, B. J. W., Tibubos, A. N., Zhang, E., Harmon-Jones, E., & Kasumovic, M. M. (2020). Violent video game play, gender, and trait aggression influence subjective fighting ability, perceptions of men’s toughness, and anger facial recognition. Computers in Human Behavior, 104. https://doi.org/10.1016/j.chb.2019.106175
Desurvire, H., Caplan, M., & Toth, J. A. (2004). Using Heuristics to Evaluate the Playability of games. In Conference on Human Factors in Computing Systems - Proceedings. https://doi.org/10.1145/985921.986102
Desurvire H., Wiberg C. (2010) User Experience Design for Inexperienced Gamers: GAP – Game Approachability Principles. In: Bernhaupt R. (eds) Evaluating User Experience in Games. Human-Computer Interaction Series. Springer, London. https://doi.org/10.1007/978-1-84882-963-3_8
Emmerich, K., Ring, P., & Masuch, M. (2018). I’m glad you are on my side: How to design compelling game companions. CHI PLAY 2018 - Proceedings of the 2018 Annual Symposium on Computer-Human Interaction in Play, 153–162. https://doi.org/10.1145/3242671.3242709
Heringer, A. M. T., Pimenta, M. S., Ferreira, N. B., Domingues, D. G., & Paulo, S. (2019). Protagonismo transgênero em jogos comerciais. Proceedings of SBGames 2019, 253–259.
Hodent, C. (2017). The Gamer’s Brain: How Neuroscience and UX Can Impact Video Game Design. Retrieved from https://books.google.com.br/books?id=JzyhDwAAQBAJ
Isbister K. (2010) Enabling Social Play: A Framework for Design and Evaluation. In: Bernhaupt R. (eds) Evaluating User Experience in Games. Human-Computer Interaction Series. Springer, London. https://doi.org/10.1007/978-1-84882-963-3_2
Kasumovic, M. M., & Kuznekoff, J. H. (2015). Insights into sexism: Male status and performance moderates female-directed hostile and amicable behaviour. PLoS ONE, 10(7), 1–14. https://doi.org/10.1371/journal.pone.0131613
Kumar J. (2013) Gamification at Work: Designing Engaging Business Software. In: Marcus A. (eds) Design, User Experience, and Usability. Health, Learning, Playing, Cultural, and Cross-Cultural User Experience. DUXU 2013. Lecture Notes in Computer Science, vol 8013. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-39241-2_58
Maia, C. L. B., & Furtado, E. S. (2019). An Approach to Analyze User’s Emotion in HCI Experiments Using Psychophysiological Measures. IEEE Access, 7, 36471–36480. https://doi.org/10.1109/ACCESS.2019.2904977
Nacke L. (2015) Games User Research and Physiological Game Evaluation. In: Bernhaupt R. (eds) Game User Experience Evaluation. Human–Computer Interaction Series. Springer, Cham. https://doi.org/10.1007/978-3-319-15985-0_4
Nacke, L. E. (2013). An Introduction to Physiological Player Metrics for Evaluating Games. Game Analytics, 585–619. https://doi.org/10.1007/978-1-4471-4769-5_26
Oulasvirta A. (2009) Social Inference Through Technology. In: Markopoulos P., De Ruyter B., Mackay W. (eds) Awareness Systems. Human-Computer Interaction Series. Springer, London. https://doi.org/10.1007/978-1-84882-477-5_5
Sirani, J. (2019). Where Switch, PS4 Rank Among the Best-Selling Video Game Consoles of All Time. Retrieved March 30, 2020, from IGN website: https://www.ign.com/articles/2019/10/30/top-15-best-selling-video-game-consoles-of-all-time
Takatalo J., Häkkinen J., Nyman G. (2015) Understanding Presence, Involvement, and Flow in Digital Games. In: Bernhaupt R. (eds) Game User Experience Evaluation. Human–Computer Interaction Series. Springer, Cham. https://doi.org/10.1007/978-3-319-15985-0_5
Tamassia, M., Raffe, W., Sifa, R., Drachen, A., Zambetta, F., & Hitchens, M. (2016). Predicting player churn in destiny: A Hidden Markov models approach to predicting player departure in a major online game. IEEE Conference on Computational Intelligence and Games, CIG, 0. https://doi.org/10.1109/CIG.2016.7860431
Thomas, P., Moffat, A., Bailey, P., & Scholer, F. (2014). Modeling decision points in user search behavior. Proceedings of the 5th Information Interaction in Context Symposium, IIiX 2014, 239–242. https://doi.org/10.1145/2637002.2637032
Vanderhoef, J. (2015). Gaming at the Edge: Sexuality and Gender at the Margins of Gamer Culture. Communication, Culture and Critique, 8(4), 632–634. https://doi.org/10.1111/cccr.12115
Bernhaupt R. (2010) User Experience Evaluation in Entertainment. In: Bernhaupt R. (eds) Evaluating User Experience in Games. Human-Computer Interaction Series. Springer, London. https://doi.org/10.1007/978-1-84882-963-3_1
Bennett B. (2018) Gaming representation: race, gender, and sexuality in video games, Feminist Media Studies, 18:5, 959 - 961, https://doi.org/10.1080/14680777.2018.1498144
Calvillo-Gámez E., Cairns P., Cox A. (2015) Assessing the Core Elements of the Gaming Experience. In: Bernhaupt R. (eds) Game User Experience Evaluation. Human–Computer Interaction Series. Springer, Cham. https://doi.org/10.1007/978-3-319-15985-0_3
Cohen M., Newton Fernando O.N. (2009) Awareware: Narrowcasting Attributes for Selective Attention, Privacy, and Multipresence. In: Markopoulos P., De Ruyter B., Mackay W. (eds) Awareness Systems. Human-Computer Interaction Series. Springer, London. https://doi.org/10.1007/978-1-84882-477-5_11
Csikszentmihalyi, M., & Csikzentmihaly, M. (1990). Flow: The psychology of optimal experience (Vol. 1990). New York: Harper & Row.
Denson, T. F., Dixson, B. J. W., Tibubos, A. N., Zhang, E., Harmon-Jones, E., & Kasumovic, M. M. (2020). Violent video game play, gender, and trait aggression influence subjective fighting ability, perceptions of men’s toughness, and anger facial recognition. Computers in Human Behavior, 104. https://doi.org/10.1016/j.chb.2019.106175
Desurvire, H., Caplan, M., & Toth, J. A. (2004). Using Heuristics to Evaluate the Playability of games. In Conference on Human Factors in Computing Systems - Proceedings. https://doi.org/10.1145/985921.986102
Desurvire H., Wiberg C. (2010) User Experience Design for Inexperienced Gamers: GAP – Game Approachability Principles. In: Bernhaupt R. (eds) Evaluating User Experience in Games. Human-Computer Interaction Series. Springer, London. https://doi.org/10.1007/978-1-84882-963-3_8
Emmerich, K., Ring, P., & Masuch, M. (2018). I’m glad you are on my side: How to design compelling game companions. CHI PLAY 2018 - Proceedings of the 2018 Annual Symposium on Computer-Human Interaction in Play, 153–162. https://doi.org/10.1145/3242671.3242709
Heringer, A. M. T., Pimenta, M. S., Ferreira, N. B., Domingues, D. G., & Paulo, S. (2019). Protagonismo transgênero em jogos comerciais. Proceedings of SBGames 2019, 253–259.
Hodent, C. (2017). The Gamer’s Brain: How Neuroscience and UX Can Impact Video Game Design. Retrieved from https://books.google.com.br/books?id=JzyhDwAAQBAJ
Isbister K. (2010) Enabling Social Play: A Framework for Design and Evaluation. In: Bernhaupt R. (eds) Evaluating User Experience in Games. Human-Computer Interaction Series. Springer, London. https://doi.org/10.1007/978-1-84882-963-3_2
Kasumovic, M. M., & Kuznekoff, J. H. (2015). Insights into sexism: Male status and performance moderates female-directed hostile and amicable behaviour. PLoS ONE, 10(7), 1–14. https://doi.org/10.1371/journal.pone.0131613
Kumar J. (2013) Gamification at Work: Designing Engaging Business Software. In: Marcus A. (eds) Design, User Experience, and Usability. Health, Learning, Playing, Cultural, and Cross-Cultural User Experience. DUXU 2013. Lecture Notes in Computer Science, vol 8013. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-39241-2_58
Maia, C. L. B., & Furtado, E. S. (2019). An Approach to Analyze User’s Emotion in HCI Experiments Using Psychophysiological Measures. IEEE Access, 7, 36471–36480. https://doi.org/10.1109/ACCESS.2019.2904977
Nacke L. (2015) Games User Research and Physiological Game Evaluation. In: Bernhaupt R. (eds) Game User Experience Evaluation. Human–Computer Interaction Series. Springer, Cham. https://doi.org/10.1007/978-3-319-15985-0_4
Nacke, L. E. (2013). An Introduction to Physiological Player Metrics for Evaluating Games. Game Analytics, 585–619. https://doi.org/10.1007/978-1-4471-4769-5_26
Oulasvirta A. (2009) Social Inference Through Technology. In: Markopoulos P., De Ruyter B., Mackay W. (eds) Awareness Systems. Human-Computer Interaction Series. Springer, London. https://doi.org/10.1007/978-1-84882-477-5_5
Sirani, J. (2019). Where Switch, PS4 Rank Among the Best-Selling Video Game Consoles of All Time. Retrieved March 30, 2020, from IGN website: https://www.ign.com/articles/2019/10/30/top-15-best-selling-video-game-consoles-of-all-time
Takatalo J., Häkkinen J., Nyman G. (2015) Understanding Presence, Involvement, and Flow in Digital Games. In: Bernhaupt R. (eds) Game User Experience Evaluation. Human–Computer Interaction Series. Springer, Cham. https://doi.org/10.1007/978-3-319-15985-0_5
Tamassia, M., Raffe, W., Sifa, R., Drachen, A., Zambetta, F., & Hitchens, M. (2016). Predicting player churn in destiny: A Hidden Markov models approach to predicting player departure in a major online game. IEEE Conference on Computational Intelligence and Games, CIG, 0. https://doi.org/10.1109/CIG.2016.7860431
Thomas, P., Moffat, A., Bailey, P., & Scholer, F. (2014). Modeling decision points in user search behavior. Proceedings of the 5th Information Interaction in Context Symposium, IIiX 2014, 239–242. https://doi.org/10.1145/2637002.2637032
Vanderhoef, J. (2015). Gaming at the Edge: Sexuality and Gender at the Margins of Gamer Culture. Communication, Culture and Critique, 8(4), 632–634. https://doi.org/10.1111/cccr.12115
Downloads
Published
2020-12-09
How to Cite
CARVALHO, V. M.; FURTADO, E. S. A Framework Used for Analysis of User Experience in Games. Journal on Interactive Systems, Porto Alegre, RS, v. 11, n. 1, p. 66–73, 2020. DOI: 10.5753/jis.2020.759. Disponível em: https://journals-sol.sbc.org.br/index.php/jis/article/view/759. Acesso em: 21 nov. 2024.
Issue
Section
Regular Paper
License
JIS is free of charge for authors and readers, and all papers published by JIS follow the Creative Commons Attribution 4.0 International (CC BY 4.0) license.
