CAMELoT - Semiautomatic Translator of BPMN Processes for Models Understandable to Citizens
DOI:
https://doi.org/10.5753/isys.2021.998Keywords:
Business Process Management, Transparency, Understandability, Citizen LanguageAbstract
Business process models are artifacts used to support understanding of how to get a service or product, but as they are built with technical languages, they are not easy for citizens to understand. Therefore, a “citizen” process language needs to be used, however, it is unproductive for organizations to model all their processes again using this new language, as the use of BPMN is more common. Therefore, an automated translation is necessary, and in this article, we describe the CAMELoT application that translates business process models semi-automatically into models in a citizen process language, which seeks to facilitate citizens' understanding.
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