Implementing E-government Processes Distribution with Transparency using Multi-Agent Systems

Abstract

E-government processes need transparency in order to allow citizens to understand and access valuable information in a democratic society. In this article, we present a multi-agent system (MAS) to process distribution that implements transparency characteristics. We demonstrate that the MAS paradigm stresses the organizational operating environment and the information systems alignment, being adequate to maintain process transparency. An agent-oriented software development methodology is used to define the soft goals of agents according to Tropos. The MAS architecture and the prototype were defined, implemented and illustrated with lawsuits distribution data from the Superior Labor Court of Brazil.