An Instrument for the Evaluation of Transparency Mechanisms in Software Ecosystem Portals

Authors

  • Alexandre Inácio Meireles Universidade Federal do Estado do Rio de Janeiro
  • Rodrigo Pereira dos Santos Universidade Federal do Estado do Rio de Janeiro
  • Claudia Cappelli Universidade Federal do Rio de Janeiro

DOI:

https://doi.org/10.5753/isys.2019.387

Keywords:

Software Ecosystems, Transparency, Social Web, Assessment

Abstract

  Companies have opened up their software/systems architectures to enable collaboration from external developers and users, forming software ecosystems (SECO). In this context, social web support environments, such as web portals, are fundamental to enable coordination, collaboration and interaction within a SECO. One of the challenges faced is to assess the transparency of these portals in order to improve the experience of developers. This work aims to develop a questionnaire that allows evaluating transparency in SECO portals according to the ecosystem objectives.  To do so, an exploratory study was carried out in two SECO portals. Next, we performed a systematic mapping study regarding how transparency and its characteristics have been investigated in the SECO literature. The first version of the artifact was evaluated with ten SECO experts and allowed us to generate the Instrument for Assessing Transparency in SECO Portals (ITRANSPE). Next, a new study was executed with developers and the final version of the instrument for evaluating contributions of transparency characteristics and proposing suggestions, if any of them are not present in SECO portals.

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Author Biographies

Alexandre Inácio Meireles, Universidade Federal do Estado do Rio de Janeiro

PPGI/Informática

Rodrigo Pereira dos Santos, Universidade Federal do Estado do Rio de Janeiro

PPGI/UNIRIO

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Published

2019-05-03

How to Cite

Meireles, A. I., dos Santos, R. P., & Cappelli, C. (2019). An Instrument for the Evaluation of Transparency Mechanisms in Software Ecosystem Portals. ISys - Brazilian Journal of Information Systems, 12(2), 05–38. https://doi.org/10.5753/isys.2019.387

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