Development of digital platform for the prevention and attention of cyberbullying cases in children and adolescents

Abstract

This paper presents the development of a web platform for the prevention and attention of cases of cyberbullying against Children and Adolescents, who currently due to the confinement by the COVID19 pandemic, are in greater contact with digital media. According to international and national statistics (in Mexico), children and adolescents are hyperconnected, with little supervision in the use of media and with out guidance in the safe and responsible use of technology. They are learning from home and school classrooms are now on digital media, so elementary, middle and high school students are not exempt from being victims of attacks such as cyberbullyng, sextortions, phishing and grooming, among others, which unfortunately affect their physical and psychological integrity. In coordination with an agency responsible for the protection of the rights of children and adolescents (the System for the Comprehensive Protection of Children and Adolescents of a local government), we worked on the analysis, design, development and testing of a platform that allows, mainly three things: 1) inform and prevent through digital content about online risks; 2) diagnose the vulnerability of children and adolescents to make decisions and implement targeted actions in schools where there is greater vulnerability; and finally, provide a reporting mechanism, through which children and adolescents can report to SIPINNA if they are victims of any type of cyberbullying and the organization can address or channel with the pertinent authorities.