Review of the Use of Intelligent Forums for Promoting Collaboration in Virtual Learning
DOI:
https://doi.org/10.5753/rbie.2019.27.03.82Keywords:
Online Forums, Artificial Intelligence, Virtual Learning, Collaboration, Systematic ReviewAbstract
Online discussion forums are important to promote the exchange of ideas and the construction of collaborative knowledge in virtual learning. Thus, the active participation of its users is required to the effectiveness of the learning process, as the diversity and synergy of knowledge creates a rich base for the users and, additionally, the participants can absorb the content more deeply, in creating it. In the virtual education context, one also should consider the increasing importance of the techniques of Artificial Intelligence (AI), as they enable the extraction of relevant information in environments which use a massive number of data, not easily tackled by traditional computation techniques. This work investigates how the scientific literature reports the use of AI to promote participation in online forums used in distance learning. We conducted a systematic review, and although we obtained a great number of results in the initial search, after a more detailed analysis, only 18 articles were considered relevant to this research. The following conclusion is that AI is still being underutilized as a solution for the problem of participation in educational forums, but if it is adequately explored, it has potential to provide an important contribution to the efficacy of this tool.
Downloads
References
Albatayneh, N., Ghauth, K. & Chua, F. (2014). A Semantic Content-Based Forum Recommender System Architecture Based on Content-Based Filtering and Latent Semantic Analysis. In Herawan T., Ghazali R., & Deris M. (Eds) Recent Advances on Soft Computing and Data Mining. Advances in Intelligent Systems and Computing (Vol. 287). Springer, Cham. [DOI:10.1007/978-3-319-07692-8_35].[GS Search]
Albatayneh, N., Ghauth, K. & Chua, F. (2018). Utilizing Learners’ Negative Ratings in Semantic Content-based Recommender System for e-Learning Forum. Journal of Educational Technology & Society, 21(1), 112-125.[GS Search]
Al-Dhanhani, A., Mizouni, R., Otrok, H. & Al-Rubaie, A. (2015). Analysis of collaborative learning in social network sites used in education. Social Network Analysis and Mining (5)1, 1. [DOI:10.1007/s13278-015-0303-z].[GS Search]
Al-Mousa, M. & Fiaidhi, J. (2014). Developing a Collaborative MOOC Learning Environment utilizing Video Sharing with Discussion Summarization as Added-Value. International Journal of Multimedia and Ubiquitous Engineering, 9(11), 397-408. [DOI:10.14257/ijmue.2014.9.11.38 ].[GS Search]
Anaya, A., Luque, M., & Peinado, M. (2016). A visual recommender tool in a collaborative learning experience. Expert Systems with Applications, 45, 248-259. [DOI:10.1016/j.eswa.2015.01.071].[GS Search]
Arguedas, M., Xhafa, F., Casillas, L., Daradoumis, T., Peña, A. & Caballé, S. (2016). A model for providing emotion awareness and feedback using fuzzy logic in online learning. Soft Computing, (22)3, 963–977. [DOI:10.1007/s00500-016-2399-0].[GS Search]
Balaji, M. & Chakrabarti, D. (2010). Student Interactions in Online Discussion Forum: Empirical Research from ‘Media Richness Theory’ Perspective. Journal of Interactive Online Learning, 9(1).[GS Search]
Barros, D., Santos, V., & Romero, C. (2019). Estratégias para o trabalho colaborativo: revisitando o uso de fóruns on-line na educação a distância. Revista Diálogo Educacional, 19(60). [DOI:10.7213/1981-416X.19.060.DS10].[GS Search]
Caballé, S., Gañán, D., Gómez, M., Conesa, J., Rius, A. & Santanach, F. (2014). Experiences at the Open University of Catalonia with the Virtualization of Live Collaborative Learning in Support for Engineering Education. International Journal of Engineering Education, 30(3), 663-674.[GS Search]
Caballé, S., Mora, N., Feidakis, M., Gañán, D., Conesa, J., Daradoumis, T. & Prieto, J. (2014a). CC-LR: providing interactive, challenging and attractive collaborative complex learning resources. Journal of Computer Assisted Learning, 30(1), 51–67. [DOI:10.1111/jcal.12021].[GS Search]
Chao, P. Y., Lai, K. R., Liu, C. C., & Lin, H. M. (2018). Strengthening Social Networks in Online Discussion Forums to Facilitate Help Seeking for Solving Problems. Journal of Educational Technology & Society, 21(4), 39-50.[GS Search]
Chassignol, M., Khoroshavin, A., Klimova, A. & Bilyatdinova, A. (2018). Artificial Intelligence trends in education: a narrative overview. Procedia Computer Science, 136, 16-24. [DOI:10.1016/j.procs.2018.08.233].[GS Search]
Cheung, R. & Vogel, D. (2013). Predicting user acceptance of collaborative technologies: An extension of the technology acceptance model for e-learning. Computers & Education, 63, 160-175. [DOI:10.1016/j.compedu.2012.12.003].[GS Search]
Conde, D. (2008). A alternância da referência do sujeito-enunciador como expressão da identidade e seus efeitos de sentido. 2008 (Doctoral dissertation, Tese (Doutorado em Estudos da Linguagem) – Universidade Estadual de Londrina, Londrina).[GS Search]
Cronin, P., Ryan, F. & Coughlan, M. (2008). Undertaking a literature review: a step-by-step approach. British Journal of Nursing, 17(1), 38-43. [DOI:10.12968/bjon.2008.17.1.28059].[GS Search]
Dantas, A., Viana, H., Abijaude, J., & Sobreira, P. (2018). Internet das Coisas e Aprendizagem Colaborativa: Revisão Sistemática da Literatura. In Brazilian Symposium on Computers in Education (Simpósio Brasileiro de Informática na Educação-SBIE) , 29(1), p. 278. [DOI:10.5753/cbie.sbie.2018.278].[GS Search]
Dillenbourg, P., Järvelä, S. & Fischer, F. (2009). The evolution of research on computer-supported collaborative learning. In Technology-enhanced learning (pp. 3-19). Springer, Dordrecht. [DOI:10.1007/978-1-4020-9827-7_1].[GS Search]
Dillenbourg, P., Schneider, D. & Synteta, P. (2002). Virtual learning environments.In 3rd Hellenic Conference Information & Communication Technologies in Education (pp. 3-18). Greece: Kastaniotis Editions.[GS Search]
Fischer, F., Kollar, I., Stegmann, K., Wecker, C., Zottmann, J. & Weinberger, A. (2013). Collaboration scripts in computer-supported collaborative learning. The international handbook of collaborative learning, 403-419. [DOI:10.4324/9780203837290.ch23].[GS Search]
Greer, J., McCalla, G., Cooke, J., Collins. J, Kumar, V. Bishop, A. Vassileva, J. (1998). The Intelligent Helpdesk: Supporting Peer-Help in a University Course. ITS 1998: Intelligent Tutoring Systems, pp. 494-503. [DOI:10.1007/3-540-68716-5_55].[GS Search]
Hamburg, I., Lindecke, C. & Thij, H. (2003). Social aspects of e-learning and blending learning methods. Proceedings of the fourth European conference on E-commerce, E-work, E-learning, E-health, E-banking, E-business, on-line services, virtual institutes, and their influences on the economic and social environment (E-Comm-Line), pp. 11-15.[GS Search]
Himmelmann, A. (2002). Collaboration for a change: Definitions, models, roles and a guide for collaborative process. Minneapolis: Hubert Humphrey Institute of Public Affairs, University of Minnesota. [GS Search]
Ji, H., Park, K., Jo, J. & Lim, H. (2015). Mining students activities from a computer supported collaborative learning system based on peer to peer network. Peer-to-Peer Networking and Applications, (9)3, 465. [DOI:10.1007/s12083-015-0397-0].[GS Search]
Kadagidze, L. (2014). The role of forums in online instruction. European Scientific Journal, ESJ, 10(10).[GS Search]
Kalay, Y. (2004). Virtual learning environments. Journal of Information Technology in Construction (ITcon), 9(13), 195-207. [GS Search]
Kanuka, H. (2005). An exploration into facilitating higher levels of learning in a text-based Internet learning environment using diverse instructional strategies. Journal of Computer Mediated Communication, 10(3). [DOI:10.1111/j.1083-6101.2005.tb00256.x ].[GS Search]
Kim, J. & Shaw, E. (2014). Scaffolding student online discussions using past discussions: PedaBot studies. Artificial Intelligence Review, 41(1), 97-112. [DOI:10.1007/s10462-011-9300-4].[GS Search]
Kitchenham, B. (2004). Procedures for undertaking systematic reviews. Technical Report TR/SE-0401, Department of Computer Science, Keele University and National ICT, Australia Ltd. Joint Technical Report.[GS Search]
Kolb, D. (1984). Experiential Learning: Experience as the Source of Learning and Development. Englewood Cliffs, NJ: Prentice-Hall. [DOI:10.1002/job.4030080408].[GS Search]
Landauer, T. & Dumais, S. (1997). A solution to Plato's problem: The latent semantic analysis theory of acquisition, induction, and representation of knowledge. Psychological review, 104(2), 211. [DOI:10.1037//0033-295x.104.2.211].[GS Search]
Liddy, E. (2001). Natural language processing. Encyclopedia of Library and Information Science (2nd ed.). NY: Marcel Decker, Inc.[GS Search]
Linden, R. (2009). Técnicas de Agrupamento. Revista de Sistemas de Informação da FSMA,4, 18-36.[GS Search]
Maina, E., Oboko, R. & Waiganjo, P. (2017). Using Machine Learning Techniques to Support Group Formation in an Online Collaborative Learning Environment. International Journal of Intelligent Systems & Applications, 9(3). [DOI:10.5815/ijisa.2017.03.04].[GS Search]
Malik, M. (2017). Meta-analysis and review of the use of Artificial Intelligence and Learning Analytics within Engineering Education at University level. In 5th EERN Symposium: Time for a change! Challenging the status quo in engineering education, London.[GS Search]
Mason, J. & Lefrere, P. (2003). Trust, collaboration, e-learning and organisational transformation. International Journal of Training and Development, 7(4), 259-270. [DOI:10.1046/j.1360-3736.2003.00185.x].[GS Search]
McCarthy, J., Minsky, M., Rochester, N.,& Shannon, C. (2006). A Proposal for the Dartmouth Summer Research Project on Artificial Intelligence, August 31, 1955. AI Magazine, 27(4), 12. [DOI:10.1609/aimag.v27i4.1904].[GS Search]
Moodle (2018). About Moodle. Recuperado em 17 dezembro, 2018, de https://docs.moodle.org/36/en/About_Moodle/
Mora, N., Caballé, S. & Daradoumis, T. (2016). Providing a multi-fold assessment framework to virtualized collaborative learning in support for engineering education. International Journal of Emerging Technologies in Learning (iJET), 11(7), 41-51. [DOI:10.3991/ijet.v11i07.5882].[GS Search]
Nilsson, N. (2014). Principles of artificial intelligence. Massachusetts: Morgan Kaufmann. [DOI:10.1016/C2009-0-27546-5].[GS Search]
Njenga, S., Oboko, R., Omwenga, E. & Maina, E. (2017). Use of Intelligent Agents in Collaborative M-Learning: Case of Facilitating Group Learner Interactions. International Journal of Modern Education and Computer Science, 9(10), 18. [DOI:10.5815/ijmecs.2017.10.03].[GS Search]
Noroozi, O., Weinberger, A., Biemans, H. J., Mulder, M. & Chizari, M. (2012). Argumentation-based computer supported collaborative learning (ABCSCL): A synthesis of 15 years of research. Educational Research Review, 7(2), 79-106. [DOI:10.1016/j.edurev.2011.11.006].[GS Search]
Nwana, H. (1990). Intelligent tutoring systems: an overview. Artificial Intelligence Review, 4(4), 251-277. [DOI:10.1007/bf00168958].[GS Search]
O’Leary, R. & Ramsden, A. (2002). Virtual learning environments. In The Handbook for Economics Lecturers: A Set of Guides to Inform and Improve the Practices of University Teachers of Economics. Bristol, UK: Learning and Teaching Support Network Generic Centre/ALT Guides, LTSN.[GS Search]
Patriarcheas, K. & Xenos, M. (2010). Educational Techniques Comparative Study by Using Combined Environment via Computer and Mobile Devices in Asynchronous Discussion Forum. 2010 Ninth International Conference on Mobile Business and 2010 Ninth Global MobilityRoundtable (ICMB-GMR), Athens (pp. 297-304). [DOI:10.1109/ICMB-GMR.2010.25].[GS Search]
phpBB Limited (2014). About phpBB. Recuperado em 17 dezembro, 2018, de [Link]
Ramaiah, C. (1995). Bulletin board systems for libraries. DESIDOC Bulletin of Information Technology, 15(4), 23-31. [DOI:10.14429/djlit.15.4.3191].[GS Search]
Russell, S. & Norvig, P. (1995). Artificial Intelligence: A Modern Approach. New Jersey: Prentice Hall.[GS Search]
Salihoun, M., Guerouate, F., Berbiche, N. & Sbihi, M. (2017). How to Assist Tutors to Rebuild Groups Within an ITS by Exploiting Traces. Case of a Closed Forum. International Journal of Emerging Technologies in Learning (iJET), 12(3), 169-181. [DOI:10.3991/ijet.v12i03.6506].[GS Search]
Saqr, M., Fors, U., Tedre, M. & Nouri, J. (2018). How social network analysis can be used to monitor online collaborative learning and guide an informed intervention. PloSone, 13(3). [DOI:10.1371/journal.pone.0194777].[GS Search]
Siebra, S. & Machiavelli, J. (2015). Introdução à Educação a Distância e ao Ambiente Virtual de Aprendizagem. Recife: Editora Universitária da UFPE, 108p.[GS Search]
Silva, J., Ramos, L. & Noronha, D. (2006). Base de dados. In Población, D.,Witter, G.,Silva,. Comunicação e produção científica: contexto, indicadores, avaliação (pp. 263-285). São Paulo: Angellara.[GS Search]
Troussas, C., Virvou, M. & Alepis, E. (2014). Collaborative learning: Group interaction in an intelligent mobile-assisted multiple language learning system. Informatics in Education, 13(2), 279-292. [DOI:10.15388/infedu.2014.08].[GS Search]
Van Weijen, D. (2012). The Language of (Future) Scientific Communication. Recuperado em 06 dezembro, 2018, de [Link] [GS Search]
Vassileva, J., McCalla, G. & Greer, J. (2016). From Small Seeds Grow Fruitful Trees: How the PHelpS Peer Help System Stimulated a Diverse and Innovative Research Agenda over 15 Years. International Journal of Artificial Intelligence in Education, (26)1, 431–447. [DOI:10.1007/s40593-015-0073-9].[GS Search]
Webb, E., Jones, A., Barker, P. & van Schaik, P. (2004). Using e-learning dialogues in higher education. Innovations in Education and Teaching International, 41(1), 93 – 103. [DOI:10.1080/1470329032000172748].[GS Search]
Wise, A., Hausknecht, S., & Zhao, Y. (2014). Attending to others’ posts in asynchronous discussions: Learners’ online “listening” and its relationship to speaking. International Journal of Computer-Supported Collaborative Learning, 9(2), 185-209. [DOI:10.1007/s11412-014-9192-9].[GS Search]
Zaidi, A., Shane, B. & Hannah, A. (2019). Review of the online learning and artificial intelligence education market. DfE research report no. DFE-00112-2019. Manchester Department for Education. Recuperado em 26 julho, 2019, de [GS Search]
Additional Files
Published
How to Cite
Issue
Section
License
Copyright (c) 2019 Priscilla Batista Mendes, Josiane Lemos Machiavelli, Cristine Martins Gomes Gusmão
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
